ANSWERS TO YOUR QUESTIONS

Shopping Information

WHAT SHIPPING METHODS ARE AVAILABLE?
All of our products are delivered by van to the address provided on your order. We will be in touch over email to confirm all details.
HOW LONG WILL IT TAKE TO GET MY PACKAGE?
Each product in the shop will have delivery information. Some products are on longer lead-times than others.
DO YOU SHIP INTERNATIONALLY?
If you require international delivery this can be arranged. Please contact us on sales@resonics.co.uk.

Payment Information

WHAT PAYMENT METHODS ARE ACCEPTED?
All payments are by credit card and are made online.

Custom Size Panels

CAN YOUR PRODUCTS BE SUPPLIED IN DIFFERENT SIZES TO THOSE SHOWN?
Some of our products can be customised to your exact size requirements. For example, if you require any 'Sonics' fabric panels at certain sizes we can do this for you. Please email sales@resonics.co.uk for a quote.
DO I NEED AN ACCOUNT TO PLACE AN ORDER?
For all online shop orders we will require an account to be set-up. Please follow the simple steps during the checkout process.
WHO SHOULD I TO CONTACT IF I HAVE ANY QUERIES?
If you have any queries at all please contact us at sales@resonics.co.uk or the telephone number provided on this website.
HOW CAN I CANCEL OR CHANGE MY ORDER?
If you need to change, cancel, or amend your order in any way please contact us. Please try to do this within 48 hours of placing an order.
HOW DO I TRACK MY ORDER?
We do not offer order tracking as standard but this can be arranged on request.
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